Adjust Roanoke Privacy Policy

 

  • Effective Date: April 1, 2026

    Adjust Roanoke is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or receive care in our offices.

    Information We Collect

    We may collect the following types of information:

    Personal Information

    • Name

    • Phone number

    • Email address

    • Mailing address

    • Appointment and scheduling information

    Health Information

    • Information related to your care and treatment as required for chiropractic services and maintained in our secure electronic health record system.

    Website Usage Information

    • IP address

    • Browser type

    • Device type

    • Pages visited on our website (via cookies and analytics tools)

    How We Use Your Information

    We use your information to:

    • Schedule and confirm appointments

    • Provide chiropractic care and maintain health records

    • Send appointment reminders and clinic notifications via SMS or email

    • Respond to inquiries

    • Improve our website and services

    • Process payments and billing

    SMS Communications

    If you opt in to receive text messages from us, we may send appointment reminders, scheduling updates, and clinic notifications.

    We do not sell, rent, or share your mobile number or personal information with third parties for marketing purposes.

    How We Protect Your Information

    We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information. Patient health information is stored securely in a HIPAA-compliant electronic health record system.

    While we take strong precautions, no method of electronic transmission or storage is 100% secure.

    Sharing of Information

    We only share information when necessary to operate our clinic and provide care, including with:

    • Electronic health record and scheduling software providers

    • Payment processors

    • Website and technology service providers

    These providers are required to protect your information.

    We may also disclose information if required by law.

    Cookies and Tracking

    Our website may use cookies and analytics tools to improve user experience. You can control cookie settings through your browser.

    Your Rights

    You may request to:

    • Access your personal information

    • Correct inaccurate information

    • Request deletion of non-medical personal data

    • Opt out of SMS or email communications at any time

    To make a request, contact us using the information below.

    Children’s Privacy

    Our services are not directed toward children under 13 without parental involvement. We do not knowingly collect information from children without parental consent.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

    Contact Information

    If you have questions about this Privacy Policy or your information, please contact:

    Adjust Roanoke
    info@adjustroanoke.com